"It is not an easy thing to do [found the tone right away]."

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It's a horrible part of the game when you have to tell a player, probably somebody who has helped you win so much that his time is up. You treat them like family, and because they are your family it becomes even more hurting in the sense that you have got to say "well son, I'm sorry, you won't be a regular here, but you will still have a career elsewhere.' It's happened more than a few times but it is not an easy thing to handle.

— Alex Ferguson